Be Connected in the Philippines with Push E Mail
How to be permanently connected to E Mail anywhere in the Philippines
People are starting to ask me about Push E Mail, for those that don’t know, Push e mail is the next evolution in smartphone/pocket PC technology, RIM in Canada pioneered this very well with the blackberry range of devices, I suppose there is something to be said for having a e mail delivered to your windows mobile phone/pocket PC, or other Symbian smartphone device, the minute it arrives at the server, after all, you would want to know what the latest Soccer scores were, or that your friend had his dentist appointment cancelled, that sort of thing, or maybe it was financial information that you needed quickly, corporate communication centres have very much made use of push e mail for their roving staff out and about doing business.
The thing about the Blackberry exchange server is that the service was generally expensive, unless your corporate provider was picking up the bill, for most of us, we want a service where its low cost and even free, and actually works, most of us who want mobile e mail, tend to pick it up on send and receive when we check with our POP3 provider, POP3 which means Post Office Protocol, is where we log into our ISP e mail server, i.e. mail.btinternet.com or mail.microsoft.com and check for our mail, when mail is present, we can then download the header and subject heading, this automatically downloads to our smartphone/PDA/Pocket Pc, if you then want to download the full content, you click on the attachment and it will be sent to your phone.
So whats wrong with that ? after all, you do have the benefit of checking the server for mail whenever you want it, and surely if anyone wants to tell you something that important, surely they would call you wouldn’t they ?
And do you really need to know that instant, that the wife has asked you to pick up a loaf of bread and a carton of milk on your way home from work, I am being the comedian I know, its all about being connected and being instantly aware of critical information.
This is where PUSH E MAIL comes in, instead of you having to physically tap a connection to your server and collect any e mail, push e mail notify’s you the minute an e mail is received at the server, and actually Pushes it out to your handheld device.
So for techies how does it work ?
Historically access to Exchange 2003 has been through a synchronisation mechanism whereby your device would contact the server at a pre-defined interval between 5 minutes and 4hrs and it would download any updated email, calendar or contact items. This synchronisation uses a protocol and solution called Exchange Activesync.
With the release of Exchange 2003 Service Pack 2 and Windows Mobile 5.0 devices equipped with the Messaging and Security Feature Pack (MSFP) customers will have a different experience of mobile messaging with Exchange 2003. Essentially what Direct Push provides is a mechanism to ensure your device is always up to date with the latest information in your mailbox.
With Direct Push - when a change is detected in your mailbox a trigger is sent over IP to your device to tell the device to synchronise. The device then picks up any new email, calendar, contact or tasks. No data is sent directly to the device except for the trigger. If no trigger is received after a period of time then a heartbeat is sent to ensure the device is still available. This heartbeat uses a very small amount of data which over a month period will use approx 1MB. (See data compression section later). Through this mechanism the device will always get new items as soon as they are received whether the device roams, is on GPRS, WiFi, CDMA or any IP based network.
Many people are familiar with the mobile email experience that Blackberry provides which is termed ‘Push Email’ with Blackberry as a new email appears in your mailbox - the first 2kb of that email is forwarded from your Exchange server to the Blackberry Network Operations Centre (NOC) and then on to your device.
Direct Push provides the same real-time experience as Blackberry in that when a new email is sent it is received almost immediately on the device. In fact if you set a RIM device next to an MSFP device then they bleep about the same time (if not quicker on the MSFP device) - typically email is received between 5-7 seconds on my device after leaving my mailbox. In reality it’s like I get email on my device as soon as it’s sent.
The major benefit to IT Professionals and Security teams about Direct Push is that no data is sent to a 3rd party (the NOC) and similarly the Direct Push solution doesn’t have the scaleability challenges of other Push Email solutions such as Blackberry which is limited to 500 users per server (or 2,000 if you cluster them)
Microsoft is a good example, where they have over 20,000 users being provided Mobile email on Pocket PC’s and Smartphone’s using just 2 (yes 2) servers in Redmond. Those Servers are managed by 2 people and also provide all other remote email services for Laptops and Web Browsers.
The beauty of push email and exchange server 2003, is that it works fantastic with Mobile Outlook which is on most windows mobile 5 devices, and symbian smartphones, in laymans terms, the server sends a very tiny data ping to your device, when it has detected that their is a change to your mailbox, i.e. an e mail arrived, the device in a split second is asked to connect and synchronise with the server, the server then immedeatly transfers any changes including, contacts, e mail and tasks, to the device in range, either by WLAN or for those out and about roaming on GPRS using that service, this is great for mobile users, who can have emails sent from anywhere in the world direct to their device, they then have the opportunity of responding, so why is it better than simple SMS ?
For one thing, not being limited to 160 characters per message, not having to have someone make mistakes in spelling doing one fingered inputting of data, having attachments such as photos, word docs, excel docs, in fact any amount of data.
Now back to the Philippines, Both Globe and Smart networks support GPRS and provided your device is set up correctly using MS Activesync, you can receive your e mail anywhere in the Philippines on your smartphone/Pocket Pc/Symbian device, but do you have to have a Blackberry style package to acheive this ?
Quite simply no !, Cortado - the Business Class of mobile e mail is a superb push e mail solution, which offers free accounts, and an online Outlook exchange connected to Exchange server 2003 permanently, free accounts do carry some advertising, but standard accounts do not, and cost from as little as £2.50 per month or $5.00, once your device is set up using their instructions, your account and mobile e mail is working, but remember, no need to check to see if you have mail, yours will come to your device instantly, and by the way, dont forget to set your notification sounds to tell you, it will play a sound on receipt, and even flash the screen, so now you can be instantly connected through e mail anywhere in the Philippines.